Dog House Comics – Terms of Service

Sales, Returns & Shipping Policy

All sales are final. Every item is thoroughly inspected, photographed, and/or documented prior to purchase to verify condition and authenticity. We do not accept returns or exchanges. Once an item leaves our possession, we can no longer guarantee or verify its authenticity or condition, which is why all sales must remain final.

Authenticity. Every item is sourced from reputable, established suppliers and dealers within the collectibles industry — not private individuals, unverified sellers, or personal connections. Each item is verified and documented by us prior to sale. Because authenticity cannot be reliably re-verified once an item has left our possession — and because counterfeit documentation and item substitution are known risks in the collectibles market we do not accept post-sale authenticity claims, disputes, or counter authentication from buyers. Our documentation at time of sale, along with our sourcing standards, is the sole record of the item’s condition and authenticity.

Order Cancellation. Orders may be cancelled within 48 hours of purchase. As most items ship within 24–48 hours, cancellation requests after this window cannot be guaranteed and may not be possible once an order has shipped.

Prices are firm. We do not accept offers, bids, or negotiation of any kind. Listed prices are inclusive of all applicable taxes, fees, and surcharges — the price shown is the price paid.

We do not price match. Our pricing reflects careful sourcing and is typically below current market value. If you find an item listed elsewhere for less, that reflects favorably on our pricing not a discrepancy we need to correct.

We do not predict, guarantee, or provide grade estimates for any item, and no grade estimates will appear in our listings. Any grading service assessment (e.g. CGC, CBCS, PSA) is solely the opinion of that service and not something we represent or endorse.

Product Images. All photos represent the actual item being sold, not stock or representative images. Minor variations in color or appearance may occur due to lighting, photography equipment, or individual device/screen settings.

We are not responsible for items lost, delayed, or damaged in transit, including but not limited to shipments via USPS. Once an item is handed off to the carrier, responsibility for its safe arrival transfers to the buyer. We recommend purchasing shipping insurance and/or requiring signature confirmation for high-value items where available at checkout.

Chargebacks & Disputes. Filing a chargeback in place of contacting us directly does not exempt an order from this policy. We reserve the right to dispute any chargeback with documentation including, but not limited to, item photographs, condition records, shipping and delivery confirmation, and this policy as evidence of agreed terms.

Age Requirement. You must be at least 18 years of age to make a purchase from Dog House Comics.

Limitation of Liability. In no event shall Dog House Comics be liable for any amount exceeding the original purchase price of the item in question. We are not liable for indirect, incidental, or consequential damages arising from a purchase.

Governing Law. This policy and all transactions are governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes shall be resolved within New York State jurisdiction.

By completing a purchase, the buyer acknowledges and agrees to these terms.