Shipping Policy

Processing Time. Orders are processed within 1 to 3 business days unless otherwise stated on the listing. Business days are Monday through Friday, excluding holidays. Orders are not shipped or processed on holidays.

Restock timing cannot be guaranteed due to the nature of certain products and the vendors we work with. Any expected timeframe noted on a restock listing is an estimate, not a guarantee.

Weather & Carrier Delays. In the event of severe weather, natural disasters, or other conditions that shut down or delay USPS service, orders may be delayed until it is safe for carriers to resume normal operations. We will not risk the safety of our team to meet a shipping timeline, and appreciate your patience during these situations.

Shipping Destinations. We currently ship within the United States, U.S. Territories, and to APO/FPO/DPO addresses only. We do not ship internationally at this time, but hope to serve our overseas customers soon.

Shipping Cost. Orders over $100 ship free. Shipping costs for orders under $100 are calculated at checkout.

Order Tracking. A shipping confirmation email with tracking information will be sent once your order ships. Tracking numbers may take up to 24 hours to activate.

Sales Tax. Applicable sales tax is calculated and included at checkout per state requirements.

Lost, Stolen, or Damaged Packages. Once an order is handed off to the carrier, responsibility for its safe arrival transfers to the buyer. We are not responsible for packages that are lost, stolen, delayed, or damaged in transit, including but not limited to shipments via USPS. We recommend purchasing shipping insurance and/or requiring signature confirmation for high-value items where available at checkout.

Cancellations. Orders may be cancelled within 48 hours of purchase. As most items ship within 24 to 48 hours, cancellation requests made after this window cannot be guaranteed. See our full Return Policy for details.